SOUTHERN Contracts is delighted to announce the recent renewal of their ISO 9001 accreditation.
The ISO 9001 protocol is a certified quality management system (QMS), established for organisations wishing to demonstrate their ability to consistently provide products and services that meet the needs of their customers and other relevant stakeholders.
Before a company can be issued with a certificate, it has to demonstrate it complies with all the requirements, including the documentation of procedures required for its effective operation. It requires the organisation to issue and communicate a documented Quality Policy, a Quality Manual and numerous records, as specified throughout the standard.
Adam Elphinstone, Managing Director, said: “As a leading supplier of commercial laundry, cleaning and kitchen appliances across the care, marine, leisure and other industries, it is imperative to demonstrate our dedication to the professional delivery of these services. With the ISO 9001 quality assurance we are demonstrating to our clients that they can expect nothing but the best from Southern Contracts, whether the work relates to surveying a site prior to delivery, providing and installing equipment, or the ongoing support that a client may require.
“We couldn’t have achieved ISO accreditation without the exceptional work that our dedicated team deliver. I’d personally like to thank all our staff for their continual hard work, especially during these most challenging times, in achieving the award and ensuring we conform to the rigorous ISO 9001 criteria.”
For more information about products and services on offer, contact Southern Contract’s expert team of technical staff to provide guidance and advice through every aspect of your purchase and ongoing commitment to service, please telephone 01202 422100 or visit www.southerncontracts.co.uk.