— AP Group
Adam & the team are always fast to respond and understand the requirements including Value for Money.
They always communicate in reference to any issues we may face & are always happy to supply extra information that may help my customer to choose the equipment they need for a project.
If required they also deal directly with my customer freeing up my time to allow me to continue serving all of my customers’ needs."
Procurement & Logistics Administrator
— Electrolux Professional
"Southern Contracts is delighted to announce it was the UK’s largest distributor in 2020 for Electrolux Professional products, which is quite amazing when the whole of the country was in lockdown during this period, with hospitality, care homes, schools, cruise ships and holiday venues all closed to the outside world.
Adam Elphinstone, MD of Southern Contracts, said: “We have a very long and special relationship with Electrolux Professional and are proud to work with their products for both servicing and installation. As we emerge from the last year we look forward to an optimistic future and all our clients being able to open up their businesses in this bright new world ahead.”
Mark Rogers, Regional Business Manager for Electrolux Professional, added: “Electrolux Professional have dealt with Southern Contracts for over 30 years, and during that time they have established themselves as always being one of our leading partners. We have always found them to be a first class and professional partner.
I have worked with them personally for over 3 years and can always rely on them to provide the right solution and fantastic after-care for any customer, from a wide variety of sectors, from the Marine environment through to Care Homes, Hotels and Schools.
They have a wide breadth of knowledge covering both the laundry and catering environments and although they are a company that can deal in a global marketplace, they still give the first-class friendly care of a family run business for both their remote and local customers."
Regional Business Manager
"Basetek Limited have been working with Southern Contracts since 2017 having a total spend of £193,000. I can honestly say they are an absolute pleasure to deal with and the service they provide is second to none.
A special mention will have to go to Adam Elphinstone (Managing Director), he has bags of experience in the industry and is always super quick at responding to our requirements.
Southern Contracts offer a full range of catering spares and equipment, having lately inspected an order they had delivered to us, I can truly say all items were in perfect working condition.
I would recommend Southern Contracts to anybody, incredible company with the perfect service as well as great prices!"
— Cammell Laird
"I have been dealing with Southern Contracts for the past 10 years since 2010.
I would consider them my go-to supplier for any catering equipment requirements I receive. Adam and the whole of his team are a pleasure to deal with and we have developed a successful working relationship between our companies during this period.
Southern Contracts are always prompt to reply to our requests for quotes and we can be sure that the products they provide are top quality and match the OEM requirements that are needed.
They are flexible in meeting the demands of our MoD customer and where various circumstances and requests can arise at short notice, they are always happy to help.
I look forward to continuing this relationship over the remaining 9 years of our MoD contract and hopefully beyond."
RFA Procurement - Spares Team Leader
— Carnival Cruises
"This company has always provided a fantastic service to Carnival UK, not only in supply of spares but also open to new ideas around service support when we implemented a fleet wide change of passenger and crew laundry equipment"
Craig Sturgess MIAM
Director, Asset Management
— Linkfield Court
"At Linkfield Court, we have worked with Southern Contracts for many many years, and have never wished to go to anyone else. Over the years they have undertaken various repairs over the years always deal with these within the best possible time scale, giving us the next available slot when we call.
They provide our dishwashers, tumble dryers and washing machines and we even buy our vacuum cleaners from them.
Their customer service is always very friendly which is reassuring when equipment breaks down, and they will always try to repair on site if they can. We wouldn’t hesitate to recommend using Southern Contracts"
— Marsham Court Hotel
"Southern Contracts have always been a company who listen to their customer’s needs.
They react very quickly and work around the hotel’s needs and what is best for us.
Barbara is quick to respond and even comes out with the engineers to really understand what would be best for us.
It is a pleasure working with the team at Southern Contracts."
— Colten Care
“We have a very long standing relationship with Southern Contracts and have dealt with them for over 20 years, especially dealing directly with Barbara who provides us with a very professional service.
As a family run business ourselves, we understand the importance of true customer service to ensure that in turn, we are able to offer our clients the very best.
Southern Contracts look after all our laundry machines – over 45 in total – across our 21 privately owned care homes. When new equipment is required, Southern Contracts install all new equipment with the minimum amount of fuss and are very, very efficient. They carry out our gas safety tests and provide our gas safe certificates and are always very supportive. We strongly recommend them.”
Hotel Service Manager
"Our experience in supplying to the marine and offshore industry is second to none and we pride ourselves on delivering an expert global service to every customer we have worked with, having developed a total understanding of the requirements and expectations of both commercial and navy marine sectors – not simply supplying equipment but the skills and expertise of a trained sales and service team
As a supplier of laundry, galley and floor cleaning equipment to Carnival (P&O) since 1964, we have a total grasp of the attention required after months at sea working at full capacity. Our engineers attend vessels for equipment overhaul whenever vessels in dry dock, ensuring that everything is audited and serviced to keep things literally shipshape.
Our ten year enabling contract with the Royal Navy, to supply and maintain the laundry and galley equipment, has required us to dedicate a member of staff who works to the Royal Navy’s computerised system, re-labelling part and model numbers with the NATO Stock Number (NSN), trains on-board maintainers and staff how to use/repair equipment and goods are delivered on time."